Cancellation / No Show Policy
The Embody Health and Wellness team requests adequate notice for cancellations in order to make appointment times available to other clients and to allow our staff to plan accordingly.
Cancellation of an appointment requires at least 24 hours' notice. Failure to give proper notice may result in a $30.00 charge for massage or esthetics appointments. If you are unable to attend a scheduled appointment, please call Embody Health and Wellness any time at 614-219-1987. Please include your name and the date and time of your appointment.
If you are unable to attend a class you have registered for, please cancel using the mobile app or call the studio no later than two hours before the class starts. Failure to cancel or call may result in a full charge for the class ($16 drop-in or deduction of one class from a pass). If cancelling by phone, please call 614-219-1987 and include your name and the date and time of the class you are cancelling.